Linda advises: Stop and listen to what your customers are not saying.
Customers may tell you what they want, but they don't often tell you what they need.
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You are really right,i love this video it is give me a lot of lesson that i need to learn in customer,in world of business i am focusing now a days on advertising because of competition,in Finland country it is a good thing if you are using exhibition wall or roll up banner because now a days those advertising tools really gives impact for any business.
Posted by: Messuosastot | September 17, 2012 at 01:20 AM