Linda is the president of Leverage2Market Associates, a marketing strategy firm.

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    « What's Wrong With Net Promoter Scores | Main | Driven to Distraction »

    June 12, 2008

    Comments

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    chasingcreditcards

    This story is an eye opener. I hope citibank already resolved the matter.

    Clara

    Your reinterpretation of the MasterCard advertisement is hilarious! But maybe it could have gone on the top before the actual story. It's the one thing that really got my attention.

    The comments to this entry are closed.

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