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November 03, 2006

Hearing Good Things About Bose

We hear a lot of negative customer interactions, so it's always a pleasant change to hear someone talking about a great customer service interaction.

This comes from Chad Barr, President of CB Software in Shaker Heights, OH:

I love my Bose QuietComfort2 Headphones product and won’t use anything else in first class due to peer pressure.

When I first broke it about a year ago, the local store immediately exchanged it for a new headset - no questions asked. When breaking this new headset again several weeks ago, I had to send it to Bose Corporation since the local store did not have them in stock. I just received my brand new headphones from Bose, no questions asked.

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I love my Bose QuietComfort2 Headphones

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