This week the city of Boston commemorated the one year anniversary of the horrific Boston Marathon bombing.
A year later, the healing continues. The injured are recovering and moving forward with drastically changed lives. Over 36,000 runners and a million spectators are expected for next Monday's running of the Marathon.
The terrorists in this case are no longer a danger to the public. Yet in the last few weeks alone we saw multiple incidents of violence: a shooting at Ft. Hood in Texas, stabbings at a high school near Pittsburgh, a white supremacist killing people at Jewish centers in Kansas City.
The efforts to eliminate violence and hatred are ongoing. Boston is strong; the rest of us need to have the strength to fight back against this kind of craziness. That means increased security, but it also means taking back our cities and streets to run our lives as we see fit.
This won't happen quickly. It's not a sprint to the finish--it's a marathon.
"I can't recall" is the language we've traditionally heard from reluctant witnesses when asked a question they really don't want to answer.
But these days it seems to relate more and more to auto manufacturers. GM is embroiled in controversy regarding faulty ignition switches that resulted in at least 13 deaths since 2001, but didn't trigger a recall until this year. Toyota recently agreed to pay a $1.2B fine relating to how it handled the recall of more than 10 million cars in 2009 for unintended acceleration.
GM has now recalled 2.5 million cars related to the faulty ignition switch. This week Toyota recalled over 6 million vehicles globally for what it says are problems that have not caused any fatalities. Yet.
This is not about bad parts. It's about trust and credibility. We trust auto manufacturers to make products that are safe, and we expect them to let us know in a timely fashion when they uncover problems that can hurt us.
The GM and Toyota recalls will be costly, but this will be dwarfed by the long-term damage to their brand and image.
What do you do when you find a problem that could significantly impact customers? "I can't recall" is not the right answer.
Denise Brosseau is the founder and CEO of Thought Leadership Lab, where she works with executives and entrepreneurs who want to build visibility, credibility and thought leadership to enhance their professional success. Her clients include leaders from Apple, Genentech and Morgan Stanley as well as startup CEOs, partners in professional service firms and nonprofit executives. Denise is the author of Ready to Be a Thought Leader? published in early 2014 by Wiley/Jossey Bass.
In this podcast, Denise talks about the importance of thought leadership—not just for community leaders and CEOs but for individuals within companies as well. She discussed the 7 steps for becoming a thought leader and why it’s so important to be as discoverable as possible.
This week marked the launch of another season of Major League baseball.
After a long winter for teams who didn't make the post-season and the tribulations of spring training, each April the baseball season starts anew. Thirty teams are a buzz and ready to start another race to the pennant.
A funny thing happens on Opening Day. All things are possible. Every single team, no matter what their record last season, is off on the trek to be World Series champions.
It's an attitude and belief we could use in the business world. If we could capture the feeling of Opening Day, we'd see more excitement and focus in our own teams, more confidence in our ability to deliver outstanding performance.
And if we don't win the game today, it's still ok. It's a long season and there's another important contest again tomorrow-as long as we suit up and come to the park prepared to swing for the fences.
Last week Vladimir Putin kicked off an international crisis by taking advantage of unrest in the Ukraine to annex the little-known province of Crimea.
The US and other Western nations responded with sanctions against Russia, and by kicking Russia out of the G8 international organization.
Where is this going? Too soon to tell. It's always a bit scary when two of the biggest, most powerful world powers engage in a game of chicken.
Yet in spite of this, this week a Russian rocket lifted off for the International Space Station with US astronauts onboard. In the harsh environment of space, these individuals will be forced to rely on their comrades, regardless of nationality or the current political situation.
If we could only bring this sense of shared destiny and mutual reliance for survival back to earth, perhaps crises like this one could be avoided in the future.
Over the last 20 years, Pierre Khawand has led several technology ventures, completed successful mergers and acquisitions, and founded People-OnTheGo. His Accomplishing More Leadership Program helps today's leaders develop the awareness and behaviors needed to focus on results and develop people in the midst of the information overload. He is the author of Time for Leadership, the Accomplishing More With Less workbook, the Results Curve, and the New New Inbox.
In this podcast, Pierre talks about how tomorrow's leaders will need to do more than just understand how to motivate people. Getting a handle on information overload and considering stress management and wellness are important aspects of the new leadership as well.